General Information

Special care must be taken when shipping, handling and storing our product to ensure it is not exposed to freezing temperatures.

Each year from October 15th until April 15th, we take precautions when shipping, whether it be insulated packaging for parcel shipments, or temperature-controlled trailers for LTL and Truckload shipments.

Our 25+ years of experience in shipping water-based adhesives and coatings all over the world has helped us and our clients to have peace of mind in even the most extreme conditions.

If you expect that a shipment has arrived frozen, it is extremely important that you contact us immediately so that we can guide you.

For more information about freeze protection, how to identify exposure, and procedures to follow:
Protect From Freezing Document

Additional Resources

Check our temperature: weather.com – Hawthorne, NJ

Check your temperature: weather.com